1.How to create a Bixin account?
Bixin currently supports email account registration. You can download the Bixin APP at Bixin official website and register an account using your email address.
2.How to set a nickname?
You can set account information through Bixin App > ME, and then click your current nickname in the upper left of the "Me" page to edit your profile, such as Alias, avatar, gender, UID, etc. Please note that Bixin UID can only be modified once and cannot be changed once modified.
3.How to retrieve or modify the login/payment password?
You can select the login password or payment password through Bixin App > ME > Account safety and retrieve/modify it according to the prompts on the page. If you cannot find it by yourself, please contact official customer service, or send an email to email@example.com.
4.What should I do if my account or payment password is locked?
Account locks caused by multiple password errors will be automatically unlocked after 24hours.
For other account locking issues, please contact official customer service via Bixin App > Me > Official Customer Service.
5.How to change the email address bound to the account?
You can change the email address through Bixin App > Me > Account Security > Bixin Account > Edit Email.